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How surya87 Handles Your Personal Data

When you open an account and deposit through DANA, OVO, or GoPay, we collect certain personal details to keep your account running securely — this page sets out exactly what we collect, why we collect it, and what rights you hold over that data.

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surya87 How surya87 Handles Your Personal Data
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

Our approach to data is built around four practical areas: how data flows in, how cookies work on your session, how we secure your account, and how long we keep things on record. Each area has a clear process — not a vague policy statement.

Data Collection Path

We collect only what is needed for your account to function — registration details, payment wallet identifiers like OVO or GoPay, and device session data. Nothing beyond that is collected without a clear reason.

Cookies and Session Tracking

We use session cookies to keep you logged in across pages and analytics cookies to understand how the lobby is being used. You can manage cookie preferences through your browser settings at any time.

Account Security Measures

Login sessions are protected by OTP verification sent to your registered phone number. Unusual access attempts — such as a new device or location — trigger a secondary check before your account opens.

Retention and Deletion

Active account data is held while your account is open. Once you close your account, we follow a defined deletion schedule. Transaction logs tied to DANA or OVO deposits may be held longer where applicable rules require it.

REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you want to review, correct, or request deletion of your personal data, our support team handles these requests directly. You can reach us through live chat inside your account, by email, or via our social channels. Data requests are handled separately from general account queries — when you write in, mention 'data request' so our team routes it correctly and responds without unnecessary delays.

Team online

Live Chat

Access live chat from inside your surya87 account dashboard. Mention 'data request' at the start so our team prioritises your query and handles it directly.

Email Support

Send your data access or deletion request by email. Include the account email address linked to your DANA, OVO, or GoPay wallet so we can locate your record quickly.

Social Channel

Reach us through our official social media channel for general privacy questions. For account-specific data requests, email or live chat gives you a faster, trackable response.

Your Privacy Rights — Common Questions

These are the questions we get asked most often about how surya87 handles personal data. If your question is not covered here, reach out through live chat or email and we will respond directly.

We collect your name, email, phone number and the payment identifier linked to your chosen wallet — DANA, OVO, or GoPay. This is the minimum needed to verify your account and process transactions.

We store only the account reference needed to match your deposit to your profile. Full wallet credentials are not stored on our servers; payment processing is handled through the payment channel itself.

Yes. Send a data access request through live chat or email. Include the email address on your account so we can locate your record and compile the relevant data for you.

Submit a deletion request via email or live chat, stating 'data deletion request' clearly. We will process it in line with our retention policy and confirm once your data has been removed.

We do not sell your data. We share only the minimum required with payment processors like DANA, OVO, or GoPay for transaction verification, and with fraud-detection tools that support account security.

Account registration data is kept while your account remains active. After account closure, data is deleted on a set schedule. Transaction records may be retained longer where Indonesian applicable rules require it.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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